Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the website of Leslie Woods, Christie’s International Real Estate Sereno, serving the San Francisco Bay Area (Palo Alto Office) (“the Site”). We are committed to protecting your personal information and your right to privacy. If you have any questions regarding this policy or how your information is handled, please contact us at lwoods@sereno.com.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information that you choose to provide, including:

  • Your name, email address, phone number, and mailing address

  • Property search preferences or criteria

  • Information submitted through contact forms, home valuation requests, or showing requests

  • Messages or inquiries you send directly

Information Collected Automatically

When you access or use the Site, certain information may be collected automatically, such as:

  • IP address and device information

  • Browser type and operating system

  • Pages visited and actions taken on the Site

  • Referring website

  • Time and duration of your visit

  • Cookies and similar tracking technologies (see Section 6)

Information From Third Parties

We may receive information from:

  • IDX/MLS property search tools

  • CRM or email marketing platforms

  • Social media or advertising platforms

  • Real estate lead-generation websites

2. How We Use Your Information

We use personal information for purposes including:

  • Responding to inquiries and providing requested real estate services

  • Sending property updates, newsletters, or market insights

  • Facilitating home searches, valuations, or consultations

  • Improving the functionality and performance of the Site

  • Analyzing usage data to enhance marketing and user experience

  • Complying with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers who support website hosting, analytics, CRM systems, or marketing communications

  • MLS/IDX providers, as required for property search tools

  • Real estate partners, such as lenders, inspectors, or transaction coordinators — only with your permission

  • Legal authorities, if required by law or necessary to protect rights or safety

4. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While we take these measures seriously, no method of online transmission is completely secure.

5. Your Choices and Rights

Depending on your location, you may have the right to:

  • Request access to the information we have collected about you

  • Correct or update your information

  • Request deletion of your personal data

  • Opt out of marketing emails or property alerts

To make any of these requests, contact lwoods@sereno.com.

6. Cookies and Tracking Technologies

The Site may use cookies, pixels, and similar tracking technologies to:

  • Personalize your experience

  • Improve website functionality

  • Analyze visitor behavior

  • Deliver relevant advertisements

You may disable cookies in your browser settings. Some Site features may not function properly if cookies are disabled.

7. Third-Party Links

The Site may contain links to external websites, services, or social media platforms. We are not responsible for the content or privacy practices of those third parties.

8. Children’s Privacy

This Site is not intended for individuals under 18 years old. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected by the “Last Updated” date above. Continued use of the Site indicates acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or to make a privacy-related request, please contact:

Leslie Woods
Christie’s International Real Estate Sereno
Palo Alto Office — San Francisco Bay Area
Email: lwoods@sereno.com
Phone: 650.796.9580